We are dedicated to delivering your luxury embroidered garments and heritage textiles safely, securely, and as quickly as possible. Every order is handled with the utmost care, packed beautifully in premium protective boxes to ensure it reaches you in pristine condition.

📦 Shipping Destinations & Charges

We proudly ship to all serviceable pin codes across India. Our shipping structure is transparent and designed with your convenience in mind:

⏳ Dispatch & Delivery Timelines

Because our luxury collections feature detailed, handcrafted threadwork, fine silks, and premium velvets, processing times vary based on the nature of the design:

• Ready-to-Wear Pieces: Dispatched from our design studio within 24 to 48 hours.
• Custom-Tailored or Couture Garments: Made-to-order and dispatched within 7 to 10 business days (specific details are listed on individual product pages).

Once your order has been handed over to our premium courier partners, your estimated delivery arrival times are as follows:

• Metros & Tier 1 Cities: 3 to 5 business days.
• Tier 2, Tier 3, & Rural Areas: 5 to 7 business days.

Please note: Delivery timelines may face unexpected delays during public regional holidays, extreme weather conditions, or local courier transit disruptions.

🧭 Order Tracking

The moment your package is dispatched, an automated shipping confirmation will be sent to your registered email address and phone number. This update will contain a unique tracking ID and a direct web link, allowing you to follow your parcel's journey in real-time.

🛡️ Damaged or Tampered Shipments

Your piece of mind is an absolute priority for us. If your package arrives visibly damaged, crushed, or tampered with at the time of delivery, please refuse to accept the delivery from the courier agent.

We ask that you capture a quick photo or video of the packaging and immediately get in touch with our Customer Care team at support@yourbrand.com so we can resolve the issue immediately.